Software Engineer · DevOps

Lucas de Lima Bica

I build systems that actually work , backends, automations and infrastructure that hold up under real-world load. Six years in, still chasing 110%.

Faro, Portugal Fluent English 6 years of experience

01 About

I don't believe in delivering just "enough". I'm looking for a job where I can give 110% to something the team truly believes in, driven by the challenge of building new realities, and I won't rest until the system is not just functional, but flawless.

I learn by experimenting, diving straight into the problem until I understand it end to end. When I master something, I document and explain it so the team doesn't have to go through the same journey, growing not just myself but the group as a whole. Challenges exist to be embraced and solved, and what we learn from them belongs to everyone.

Software Development Back-end & APIs Databases Automation Python React Web Development Business Environment PHP
6+ Years of experience
20+ Tools & platforms integrated
4+ Countries worked with

02 Experience

DevOps & Software Engineer

April 2024 - June 2026 · Hybrid

Brasfone Telco

  • Backend & API Architecture, Developed and optimized robust backend solutions to customize and scale e-commerce platforms (WooCommerce, Shopify) and integrate financial ERPs (Moloni, Primavera). Designed and consumed complex REST/GraphQL APIs ensuring high performance and data integrity.
  • Full-Stack Application Development, Engineered internal and client-facing web applications, dashboards, and custom management tools using React and Python, aligning business logic with clean code practices and scalable architecture.
  • Automation & Workflow Orchestration, Acted as Lead Developer for advanced n8n automation workflows, connecting CRMs (Pipedrive, HubSpot, Zoho), communication channels (WhatsApp Business API, Slack), and marketing platforms (Meta & Google Ads).
  • DevOps & Cloud Infrastructure, Owned server infrastructure end-to-end: provisioning and maintaining high-availability Docker deployments, managing production databases (PostgreSQL, MySQL, MongoDB), implementing PgBouncer and Redis, security hardening, monitoring and incident response.
  • Technical Leadership & Remote Collaboration, Provided technical consultancy, system onboarding and ongoing support for internal distributed teams and international clients, demonstrating strong asynchronous communication in a remote-first setup.

Internal & Client Technical Support

August 2020 - September 2023 · Remote

iiLex Sistemas Jurídicos

  • Software Maintenance & Bug Fixing, Developed software updates, patches and feature maintenance for proprietary legal management systems, ensuring application stability, compliance and code quality.
  • Technical Leadership & Incident Management, Led the internal and client-facing technical support team, establishing triage workflows, reducing ticket resolution time, and overseeing critical incident responses.
  • Infrastructure & System Configuration, Responsible for deployment, configuration and proactive maintenance of core software systems across complex internal and client infrastructure environments.

Law Office Assistant

February 2020 - August 2020 · On-site

Bernardino & Naumko Advocacia

  • Configuration and maintenance of the office environment and computers.
  • Creation, maintenance and management of online office advertisements.
  • Administration of office marketing and social media.

03 Projects

E-Commerce Automated Recovery & Customer Analytics Platform

Role: Lead Backend & Integrations Developer

ReactWooCommerceWhatsApp APIPostgreSQLDocker

The problem: A high-volume online retailer lacked centralized sales control, leading to high cart abandonment rates and missing customer insights. The Technical Solution: Built a custom data-matching platform ingesting WooCommerce webhooks into a PostgreSQL database. Implemented automated n8n workflows to track incomplete checkouts and trigger automated WhatsApp follow-ups and internal sales dashboard alerts after a custom interval. The Business Impact: Eliminated manual order tracking and boosted conversion rates through automated cart recovery pipelines.

Medical Clinic Patient Attendance & Appointment Sync System

Role: Full-Stack & Integration Engineer

PythonReactWhatsApp APIPostgreSQL

The problem: A medical clinic faced high appointment no-show rates and lacked real-time visibility into patient lifecycle metrics. The Technical Solution: Developed a centralized dashboard with a bi-directional WhatsApp API integration via n8n. Patient confirmation replies automatically updated the PostgreSQL database and pushed instant presence notifications to the internal management system. The Business Impact: Drastically reduced client no-shows and automated the appointment confirmation bottleneck.

Real Estate Operations Hub & Automated PropTech Pipeline

Role: Full-Stack Developer & DevOps Specialist

PHPJavaScriptSlack APIPostgreSQLDocker Swarm

The problem: A real estate agency suffered from fragmented communication regarding property statuses, visits, and team follow-ups. The Technical Solution: Built an operations hub integrating property tracking with PostgreSQL. Engineered automated workflows that dispatched instant Slack alerts for team milestones, managed client messaging, and dynamically updated the website's public inventory. The Business Impact: Centralized real estate operations into a single source of truth and accelerated the property listing lifecycle.

Next-Gen Modular Multi-Tenant CRM Platform

Role: Software Architect & Lead Full-Stack Developer

ReactReact QueryPythonSupabasePostgreSQLPHP

The problem: Traditional CRMs are bloated or too generic, failing to address specific workflows for professional niches like clinics, construction, and retail with fast actions. The Technical Solution: Architecting a multi-tenant modular CRM using React and a structured PostgreSQL/Supabase database. The system abstracts complex sector-specific logic into intuitive, rapid-action UI modules. The Business Impact: Delivers tailor-made enterprise management features without system bloat, reducing administrative overhead and team onboarding time.

04 Skills

Software Development

PythonJavaScriptJavaReact PHPREST & GraphQL APIsTypeScriptCI/CD Pipelines FlaskDjangoAndroidFlutter LaravelTailwindSymfonyOpenCV AIMediaPipeVision AI

Infrastructure & DevOps

DockerSelf-hosted Deployments Server ManagementCybersecurity

Databases & Data Integrity

SQLPostgreSQLMySQLSQLite MongoDBRedisPgBouncer

Automation & Integrations

n8nWhatsApp APIMeta & Google Ads PipedriveHubSpotZoho CRMClickUp WooCommerceShopifyMoloniPrimavera SesameMexalSlack

Methodologies & People

AgileTechnical Onboarding & Training Client-Facing CommunicationFast Learner

05 Education

Software Engineering

2023 - Present

Universidade do Algarve

  • Core Software Engineering, Hands-on development of robust applications utilizing Python, Java, JavaScript, C#, and Assembly, applying OOP, clean code practices and Agile methodologies.
  • Systems & Data Management, Practical focus on software architecture, relational database management, network infrastructure, and Linux server administration.

Software Development

Jan 2022 - Aug 2023

Unisinos, Brazil

  • Backend Development, Designed and implemented structured backend solutions and algorithms using Java, focusing on data structures and software logic principles.
  • Technical Mentorship, Acted as a tutor for scientific and technological introductory classes, strengthening communication skills and mentoring peers in foundational programming logic.

06 Contact

Always open to a conversation about challenging problems, remote-first teams, or opportunities to build something worth 110%.